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The Island’s Reopening Strategy

April 29, 2020

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Following the Safer at Home order, The Island offers its Reopening Strategy

We are both happy and excited to safely welcome guests back to The Island starting Friday, May 1st. Following guidelines the State has provided, our retail and restaurant locations will open with protecting employee and customer health being our top priority. As we work together to slow the spread of COVID-19, it’s important that we share our proactive efforts to provide a safe and healthy environment for patrons and employees alike. Below, we have included our reopening steps to limit the spread of germs.

The Island’s Approach to a Safer Shopping and Dining Experience

In the weeks since Governor Lee implemented the Safer at Home order, Tennessee has made steady progress to slow the spread of COVID-19. In an effort to continue slowing the spread, while also welcoming guests and employees back, we have implemented the following steps.

These steps include but are not limited to:

  • Increasing the frequency of sanitizing bathrooms and other public areas, including outdoor and indoor tables, benches, railings, door handles and knobs
  • Island employees to wear mask and gloves
  • Installation of additional hand sanitizer stations throughout the common areas

We have also asked our restaurant and retail tenants to assist in our efforts to provide our guests and their employees a safe environment. Below, we have included the steps we have asked out tenants to take. We also encourage guests to participate in these practices.

These steps include but are not limited to:

  • Follow the CDC guidelines and keep, at least, 6 feet apart
  • Please wash your hands thoroughly and often, especially before and after eating and using communal areas and activities. Use soap and water for at least 20 seconds and/or use the hand sanitizing stations throughout The Island.
  • Avoid touching your eyes, nose, and mouth
  • Avoid contact with people who may be sick
  • Please review the helpful resources on the CDC’s website to educate yourself and your family, such as how to help limit the spread of germs and how to recognize symptoms

In addition to our steps to provide a safer shopping and dining experience during this time, we have adjusted our hours of operation. Please see the adjusted hours of operations below.

Monday: 11:00am – 9:00pm
Tuesday: 11:00am – 9:00pm
Wednesday: 11:00am – 9:00pm
Thursday: 11:00am – 9:00pm
Friday: 11:00am – 10:00pm
Saturday: 11:00am – 10:00pm
Sunday: 11:00am – 9:00pm

(Note: Hours are subject to change)