Tickets may be purchased at the Ticket Center located adjacent to the Great Smoky Mountain Wheel. Prices listed are per person.
Adult ( age 12 & up ): $13.00 plus tax
Child ( ages 3 to 11 ): $9.00 plus tax
Seniors ( age 60 & up ): $11.00 plus tax
Child ( 2 & under ): Free
VIP Experience: $50.00 plus tax
*No one under 42” can ride alone.
Special pricing is available for Groups of 15 or more. To receive group rate, you must pre-pay at time of booking. Tickets will be available for pick-up by designee at Guest Services located in the Ticket Center. To book your group call 865-286-0700 ext. 224 or click here.
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Treat your family or loved one to the Great Smoky Mountain Wheel VIP experience. Our VIP experience places you in the front of the line via an escort where your VIP Gondola awaits.
Able to accommodate 4 people, the VIP gondola offers seating for 4 in plush leather bucket seats, has a glass floor, interior multi-color LED lights, and built-in armrest bottle chillers to keep your bottled beverage cool.
You also receive a complimentary gift bag from the Great Smoky Mountain Wheel Gift Shop.
The Great Smoky Mountain Wheel is proud to partner with Kodak to provide instant images of your ride experience. The Wheel Photo offers a variety of merchandise like custom folio frames with 2 photos, family packages with wallet size, digital copies, and leather bound folios. Stop by and visit Wheel Photo upon exiting and see for yourself.
Wheel Photos can be reached at 865-286-0183.
The Great Smoky Mountain Wheel will operate in most weather conditions. Only extreme weather such as high wind speeds and/or local lightning may cause the attraction to temporarily shut down. In the event of extreme weather, your ticket will remain valid until the attraction reopens. If the attraction remains closed for the day then a refund will be issued at the Ticket Center.
Where can I buy tickets?
Tickets can be purchased at the Ticket Center on the Island in Pigeon Forge adjacent to the attraction. If interested in a VIP ticket, please inform the ticket seller.
Can I reserve a Gondola for a specific time?
We do not accept reservations. All rides are served on a first come first served basis.
How many people can fit inside a Gondola at one time?
Each Gondola can typically fit 6 adults or a combination of adults and children up to 8. There is a weight limit of 1,200 lbs.
Can pregnant women or infants ride?
The ride is a controlled, smooth experience that accommodates all people. While infants ride for free, you still need a ticket for the infant. It is not recommended that pregnant women ride but may choose to on their own accord.
Can I bring my pet on the ride?
Sorry, we like those family members but do not permit animals of any kind.
Can I wait to ride alone in my own Gondola?
Typically, we have many riders patiently waiting for their turn to ride. As a result, occasionally you may be required to ride with other parties to accommodate those patiently waiting to ride.
Do you permit food or drink on the ride?
In an effort to help keep all gondolas clean and safe, we do not allow eating or drinking on the ride.
Do you have wheelchair access?
Yes, we are able to access the Gondolas with a wheelchair. Disabled persons must be able to enter on their own or be with a companion for assistance.
How long is a ride?
Ride times vary daily but is a minimum of 10 minutes.
Can I buy a souvenir from my experience on the Great Smoky Mountain Wheel?
Yes! No experience is complete without a visit to our Great Smoky Mountain Wheel gift shop located across from the exit. There are a variety of souvenirs and gifts for the memories to continue.